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Thursday, June 13, 2024

The Ultimate Guide to Changing Your GP: What You Need to Know

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Changing your GP (General Practitioner) is a decision that can significantly impact your healthcare experience. Whether you’re moving home, dissatisfied with your current GP, or have specialized medical needs, finding the right GP practice is crucial. In this guide, we’ll walk you through the entire process, from how to find and compare GP practices to what you need to do to register with a new GP.

Healthwatch and NHS services offer valuable resources that can help you make an informed decision. So, let’s dive into the nitty-gritty of how to change your GP effectively.

Why You Might Need to Change Your GP

There are various reasons why you might think about changing your GP. Here are some common scenarios:

  • Moving Home: If you’re relocating, you’ll likely need to find a new GP practice closer to your new residence. The process can be daunting, but resources like NHS Find Services can help you locate practices in your new area.
  • Dissatisfaction with Current GP: Sometimes, the patient-doctor relationship might not be as you’d hoped, prompting a change. Whether it’s a lack of trust, poor communication, or dissatisfaction with the treatment you’re receiving, these are valid reasons to consider changing your GP.
  • Specialized Medical Needs: Certain conditions or treatments may require specialized care that your current GP cannot provide. In such cases, you might need to find a practice that offers specialized services, such as diabetes care or hormone replacement therapy.

Considerations Before Changing Your GP Practice

Before you leap into the process of changing your GP, there are some key factors you should consider:

  • Patient Reviews: Websites like NHS Choices offer patient reviews that can help you make decisions. Take a look at what other patients are saying about the GP practices you’re considering.
  • Opening Times: Make sure the GP practice you’re considering aligns with your schedule. Some practices offer extended hours or weekend appointments, which can be particularly useful if you work full-time.
  • NHS Services Offered: Some practices offer additional services like mental health care or physiotherapy. Check their websites or contact them directly to find out what services they offer.
  • Proximity to Home or Work: The closer, the better, especially in case of emergencies. Use the NHS Find Services website where you can enter your postcode, and it will show you all your nearest practices and reviews from patients.

How to Find and Compare GP Practices

Finding the right GP practice involves more than just picking the closest one to your home. Here’s how to go about it:

Registering for Online Access to Compare GPs

You can register for online GP access through platforms like Patient Access. This will allow you to book appointments, order prescriptions, and even speak to a member of staff online. Online access at your GP practice can be a game-changer, especially for busy individuals.

The Registration Process to Change GP

Changing your GP involves a few steps:

  1. Find a GP Practice: Use resources like NHS Find Services to locate a practice. This website also has its own reviews section, so you might want to take a look there to check things like patient satisfaction and services offered.
  2. Contact the Practice: Usually, you’ll need to fill out a registration form. Some practices allow you to do this online, while others may require a visit in person.
  3. Provide Identification: You’ll likely need ID to register. This could be a passport, driver’s license, or utility bill. Make sure to check the practice’s ID requirements beforehand.
  4. Medical Records: Your medical records will be transferred once registration is complete. This usually takes about 3 months.

What to Do After You’ve Registered with a New GP

Congratulations, you’ve successfully registered with a new GP! Here’s what comes next:

  • First Appointment: Make your first appointment to meet your new GP. This is a good time to discuss any medical concerns you have and to get to know your new healthcare provider.
  • Home Visits: If you require them, find out how to arrange home visits. Some practices offer this service, while others may not be able to accommodate home visits.

Common Problems When Changing GP and How to Solve Them

Changing your GP isn’t always smooth sailing. Here are some common issues:

  • Practice Boundary: If you’re outside the practice boundary, you may not be able to register. In such cases, you’ll need to find a practice that covers your area.
  • Online Access: Problems registering for online services can usually be solved by speaking to a member of staff. Most practices have a dedicated team to help with online registration issues.

FAQ: Frequently Asked Questions about Changing GP

  • Do I need to inform my current GP?
    • No, your medical records will be transferred automatically.


Changing your GP can be a straightforward process when you know what steps to take. From finding a new GP practice to registering and making your first appointment, this guide has covered it all. Good luck with your journey to finding a healthcare provider that meets your needs!

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